Monday, 20 July 2009

Bhutan : Drukair launches new online system

July 19, 2009 - Flying with the national airline Drukair can sometimes be an arduous affair. But the chances of your Drukair experience being a pleasurable one may have just increased with the airline launching a new online information, reservation and ticketing service yesterday.

Services that are available on the system include online reservations, electronic ticketing, information accessibility to air fares and real time seat availability, and departure control services which includes checking in before your departure date, not just for Drukair but any airline that is a member of IATA (International Air Transport Association).

Drukair IT engineer, Tshultrim Dorji, said, the new system was only operational at the airline’s offices currently. The system will be accessible on any computer connected to the internet by the end of October. He said the new system would be more reliable and secure than the present one. Technical support, in case of network problems will be available 24x7 for Drukair, ensuring less problems than the present system which will be discontinued on October 24.

Drukair has chosen an airline reservation system operated by SITA HORIZON, a multinational company that specializes in providing telecommunications and other information technology for the airline industry.

The airline hopes the new system will improve its information accessibility and ticketing services, which has in the past, come under criticism.

A spokesperson for the airline said the system would make traveling with Drukair a much more convenient experience.

By Gyalsten K Dorji

Tag : bhutan,bhutan tour,druk air,bhutan king

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